Effective Date: 9/1/24

At CoolCattats.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide us, including phone numbers for SMS marketing and email addresses for email marketing. By visiting our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information from you:

Phone number: For sending appointment reminders, promotional offers, and other relevant communications via SMS. Email address: For email marketing, including newsletters, promotions, and important updates related to our services.Transaction details: Information about your appointments and purchases.Usage data: Information on how you interact with our website, such as page views and clicks, collected through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

Appointment confirmations and reminders: We may send SMS or email reminders about upcoming appointments. Marketing and promotions: We use your phone number and email address to send promotions, offers, and information about new services or products. This may include both SMS and email marketing campaigns.Re-marketing: We may use your personal data to tailor and deliver advertisements or promotions that match your interests based on your previous interactions with our shop.Customer service: To respond to your inquiries and provide the services you request.

3. How We Protect Your Information

We take appropriate measures to ensure that your personal information is secure. This includes:

Using encryption for sensitive data.Restricting access to your information to authorized personnel only.Regularly reviewing our security practices to ensure your data is protected.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential.

5. Your Choices

Opting out of SMS marketing: You can opt out of receiving SMS marketing messages at any time by replying "STOP" to any of our messages.Opting out of email marketing: You can unsubscribe from our email marketing messages by clicking the "unsubscribe" link at the bottom of any promotional email.Access and correction: You may request access to the personal information we have about you and ask us to correct or update it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze web traffic and improve our services. You may choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Phone: (909) 820-0187

Address: 10126 Cedar Pl, Bloomington, CA 92316